Refunds & Exchanges
All Returns Require
- Order Number
- Shipped within 30 days of purchase date
- Provided RMA#
- Freight paid by customer - except when the order error is the result of THCS
- Shipped via UPS, FedEx, USPS - obtain a tracking number for confirmation of return
Total Home Care Supplies honors all warranties, expressed or implied, under applicable state law.
Return of the following merchandise is prohibited:
- Opened or partial packages of items - including incontinence products/adult diapers sold by the case
- Any/All nutritional products or food items
- Any item that has been worn next to the skin
- Any item in sterile packaging that has been opened
We will answer any questions or comments a customer has about an item sold.
All orders are processed to our warehouse for shipping immediately and cannot be canceled or changed.