Customer Care

With fast, discreet shipping, everyday low prices, and superior customer service, My Care Supplies is a one-stop shop for all your medical supply needs.

 

Established in 2011, we provide a vast product selection of incontinence, ostomy, urological, wound, nutrition and diabetes supplies for care at home. All orders are shipped in unmarked packages right to your doorstep. Most products ship the same business day that you place your order. Shipping is free on all orders over $50!

Select a topic below to find the help you need.

Shipping

Free Shipping is available for all order over $50! Most products ship the same day you order is placed and usually arrive in 1-3 business days. 

Returns

Find information about our return policy. View the latest updates on how we're handling returns during the COVID-19 pandemic.

EZ Ship

Unlock extra savings with automatic, regularly scheduled deliveries. Pick your products and frequency with no contracts or commitments.

FAQs

Find answers to your questions about ordering, payments, shipments, how to use our website and more.

About Us

Originally Total Home Care Supplies, My Care Supplies was launched in 2011 with the goal of supporting people managing medical conditions at home.

Why MCS?

We provide fast, discreet shipping, everyday low prices, and superior customer service. My Care Supplies is your one-stop shop for all your medical supply needs.

Specials

View details on our current specials across all product categories and brands!

Privacy

We respect your privacy. Learn about how we collect, handle and protect your information. 

Contact Us

We’re always here to answer any questions you might have. We look forward to hearing from you.